:root{
  --navy:#0a1f44;
  --navy-2:#12305f;
  --blue:#1f6feb;
  --blue-light:#3b8bff;
  --accent:#00c2a8;
  --bg:#ffffff;
  --bg-soft:#f5f8fc;
  --bg-soft-2:#eef3fa;
  --text:#1b2733;
  --muted:#5a6b7b;
  --line:#e2e9f2;
  --shadow:0 10px 40px rgba(10,31,68,.08);
  --shadow-lg:0 24px 70px rgba(10,31,68,.14);
  --radius:18px;
  --maxw:1180px;
}
*{box-sizing:border-box;margin:0;padding:0}
html{scroll-behavior:smooth}
body{
  font-family:'Inter',system-ui,sans-serif;
  color:var(--text);
  background:var(--bg);
  line-height:1.65;
  overflow-x:hidden;
}
body[dir="rtl"]{font-family:'Tajawal','Inter',sans-serif}
h1,h2,h3{font-family:'Plus Jakarta Sans','Inter',sans-serif;line-height:1.2;color:var(--navy)}
body[dir="rtl"] h1,body[dir="rtl"] h2,body[dir="rtl"] h3{font-family:'Tajawal',sans-serif;line-height:1.35}
body[dir="rtl"] .logo,body[dir="rtl"] footer h5,body[dir="rtl"] .strip-row span,body[dir="rtl"] .hero-trust div b,body[dir="rtl"] .band b,body[dir="rtl"] .pstep .num,body[dir="rtl"] .pstep h3{font-family:'Tajawal',sans-serif}
a{text-decoration:none;color:inherit}
img{max-width:100%}
.container{max-width:var(--maxw);margin:0 auto;padding:0 24px}
section{padding:96px 0}
.eyebrow{
  display:inline-block;font-size:.8rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;
  color:var(--blue);background:var(--bg-soft-2);padding:7px 16px;border-radius:100px;margin-bottom:18px;
}
.sec-head{max-width:720px;margin:0 auto 60px;text-align:center}
.sec-head h2{font-size:clamp(1.9rem,4vw,2.7rem);font-weight:800;margin-bottom:16px}
.sec-head p{color:var(--muted);font-size:1.08rem}

/* NAV */
header.nav{
  position:fixed;top:0;left:0;right:0;z-index:100;
  background:rgba(255,255,255,.82);backdrop-filter:blur(14px);
  border-bottom:1px solid transparent;transition:.3s;
}
header.nav.scrolled{border-bottom:1px solid var(--line);box-shadow:0 6px 24px rgba(10,31,68,.06)}
.nav-inner{display:flex;align-items:center;justify-content:space-between;height:74px;max-width:var(--maxw);margin:0 auto;padding:0 24px}
.logo{display:flex;align-items:center;gap:11px;font-family:'Plus Jakarta Sans';font-weight:800;font-size:1.25rem;color:var(--navy)}
.logo .mark{
  width:38px;height:38px;border-radius:11px;display:grid;place-items:center;
  background:linear-gradient(135deg,var(--blue),var(--accent));color:#fff;font-size:1.15rem;font-weight:800;
  box-shadow:0 6px 18px rgba(31,111,235,.35);
}
.logo b{color:var(--blue)}
.logo-img{height:40px;width:auto;display:block}
footer .logo-img{height:38px}
@media(max-width:600px){.logo-img{height:34px}}
.nav-links{display:flex;align-items:center;gap:34px}
.nav-links a{font-size:.95rem;font-weight:500;color:var(--muted);transition:.2s}
.nav-links a:hover{color:var(--navy)}
.nav-links a.active{color:var(--navy);font-weight:700}
.nav-right{display:flex;align-items:center;gap:16px}
.lang-switch{display:flex;border:1px solid var(--line);border-radius:100px;overflow:hidden;background:#fff}
.lang-switch button{
  border:0;background:transparent;padding:7px 14px;font-size:.85rem;font-weight:700;cursor:pointer;color:var(--muted);transition:.2s;
}
.lang-switch button.active{background:var(--navy);color:#fff}
.btn{
  display:inline-flex;align-items:center;gap:8px;font-weight:700;font-size:.95rem;
  padding:13px 26px;border-radius:100px;cursor:pointer;border:0;transition:.25s;
}
.btn-primary{background:linear-gradient(135deg,var(--blue),var(--blue-light));color:#fff;box-shadow:0 10px 26px rgba(31,111,235,.32)}
.btn-primary:hover{transform:translateY(-2px);box-shadow:0 16px 34px rgba(31,111,235,.42)}
.btn-ghost{background:#fff;color:var(--navy);border:1px solid var(--line)}
.btn-ghost:hover{border-color:var(--blue);color:var(--blue)}
.btn-wa{background:#25d366;color:#fff}
.btn-wa:hover{transform:translateY(-2px);box-shadow:0 14px 30px rgba(37,211,102,.4)}
.menu-toggle{display:none;background:none;border:0;cursor:pointer;flex-direction:column;gap:5px}
.menu-toggle span{width:24px;height:2.5px;background:var(--navy);border-radius:2px;transition:.3s}

/* HERO */
.hero{
  position:relative;padding:160px 0 110px;
  background:
    radial-gradient(1100px 520px at 80% -8%,rgba(31,111,235,.12),transparent 60%),
    radial-gradient(800px 500px at 0% 30%,rgba(0,194,168,.10),transparent 55%),
    var(--bg-soft);
  overflow:hidden;
}
.hero-grid{display:grid;grid-template-columns:1.05fr .95fr;gap:56px;align-items:center}
.hero h1{font-size:clamp(2.3rem,5vw,3.6rem);font-weight:800;letter-spacing:-.02em;margin-bottom:22px}
.hero h1 .grad{background:linear-gradient(120deg,var(--blue),var(--accent));-webkit-background-clip:text;background-clip:text;color:transparent}
.hero p.lead{font-size:1.18rem;color:var(--muted);margin-bottom:34px;max-width:540px}
.hero-cta{display:flex;gap:14px;flex-wrap:wrap}
.hero-trust{display:flex;gap:30px;margin-top:42px;flex-wrap:wrap}
.hero-trust div b{display:block;font-family:'Plus Jakarta Sans';font-size:1.7rem;font-weight:800;color:var(--navy)}
.hero-trust div span{font-size:.88rem;color:var(--muted)}

/* Page hero (inner pages) */
.page-hero{
  padding:150px 0 70px;text-align:center;
  background:
    radial-gradient(1100px 460px at 80% -10%,rgba(31,111,235,.12),transparent 60%),
    radial-gradient(800px 460px at 0% 30%,rgba(0,194,168,.10),transparent 55%),
    var(--bg-soft);
}
.page-hero h1{font-size:clamp(2rem,4.5vw,3rem);font-weight:800;margin-bottom:16px}
.page-hero p{color:var(--muted);font-size:1.12rem;max-width:660px;margin:0 auto}

/* Chat mockup */
.chat-mock{
  background:#fff;border-radius:26px;box-shadow:var(--shadow-lg);padding:0;overflow:hidden;
  border:1px solid var(--line);max-width:400px;margin:0 auto;transform:rotate(0);
}
.chat-top{background:#075e54;color:#fff;padding:16px 20px;display:flex;align-items:center;gap:12px}
.chat-top .av{width:40px;height:40px;border-radius:50%;background:linear-gradient(135deg,var(--blue),var(--accent));display:grid;place-items:center;font-weight:800;font-size:1rem}
.chat-top small{display:block;opacity:.8;font-size:.78rem}
.chat-body{background:#e7ddd3;padding:20px 16px;display:flex;flex-direction:column;gap:12px;min-height:330px}
.bubble{max-width:80%;padding:11px 14px;border-radius:14px;font-size:.92rem;line-height:1.45;box-shadow:0 1px 2px rgba(0,0,0,.08);opacity:0;transform:translateY(12px);animation:pop .5s forwards}
.bubble.out{align-self:flex-end;background:#dcf8c6;border-bottom-right-radius:3px}
.bubble.in{align-self:flex-start;background:#fff;border-bottom-left-radius:3px}
body[dir="rtl"] .bubble.out{align-self:flex-start;border-bottom-right-radius:14px;border-bottom-left-radius:3px}
body[dir="rtl"] .bubble.in{align-self:flex-end;border-bottom-left-radius:14px;border-bottom-right-radius:3px}
.bubble .qr{margin-top:8px;display:flex;gap:6px;flex-wrap:wrap}
.bubble .qr span{font-size:.8rem;font-weight:700;color:var(--blue);border:1px solid var(--blue);border-radius:8px;padding:4px 10px}
.b1{animation-delay:.2s}.b2{animation-delay:1s}.b3{animation-delay:1.9s}.b4{animation-delay:2.8s}
@keyframes pop{to{opacity:1;transform:translateY(0)}}

/* logos strip */
.strip{padding:34px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line);background:#fff}
.strip p{text-align:center;color:var(--muted);font-size:.82rem;font-weight:600;letter-spacing:.1em;text-transform:uppercase;margin-bottom:18px}
.strip-row{display:flex;justify-content:center;gap:38px;flex-wrap:wrap;align-items:center;opacity:.75}
.strip-row span{font-family:'Plus Jakarta Sans';font-weight:800;font-size:1.15rem;color:var(--navy);opacity:.55}

/* SERVICES */
.cards{display:grid;grid-template-columns:repeat(3,1fr);gap:26px}
.card{
  background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:30px;transition:.3s;
}
.card:hover{transform:translateY(-6px);box-shadow:var(--shadow-lg);border-color:transparent}
.card .ico{width:54px;height:54px;border-radius:14px;display:grid;place-items:center;font-size:1.5rem;margin-bottom:18px;background:var(--bg-soft-2)}
.card h3{font-size:1.22rem;margin-bottom:10px}
.card p{color:var(--muted);font-size:.96rem}

/* SECTORS */
.sectors{background:var(--bg-soft)}
.sector-tabs{display:flex;gap:10px;flex-wrap:wrap;justify-content:center;margin-bottom:40px}
.sector-tabs button{
  border:1px solid var(--line);background:#fff;border-radius:100px;padding:11px 20px;font-weight:600;font-size:.92rem;
  cursor:pointer;color:var(--muted);transition:.2s;display:flex;align-items:center;gap:8px;
}
.sector-tabs button:hover{border-color:var(--blue);color:var(--blue)}
.sector-tabs button.active{background:var(--navy);border-color:var(--navy);color:#fff}
.sector-panel{display:none;animation:fade .4s}
.sector-panel.active{display:block}
@keyframes fade{from{opacity:0;transform:translateY(10px)}to{opacity:1}}
.panel-grid{display:grid;grid-template-columns:1fr 1fr;gap:40px;background:#fff;border:1px solid var(--line);border-radius:24px;padding:42px;box-shadow:var(--shadow)}
.panel-grid .tag{font-size:.78rem;font-weight:700;color:var(--accent);text-transform:uppercase;letter-spacing:.1em}
.panel-grid h3{font-size:1.7rem;margin:8px 0 18px}
.problem{background:#fff5f5;border-left:4px solid #ef6b6b;padding:14px 18px;border-radius:10px;margin-bottom:22px;font-size:.95rem;color:#7a3a3a}
body[dir="rtl"] .problem{border-left:0;border-right:4px solid #ef6b6b}
.steps{list-style:none;display:flex;flex-direction:column;gap:14px;margin-bottom:24px}
.steps li{display:flex;gap:14px;align-items:flex-start}
.steps li .n{flex:none;width:30px;height:30px;border-radius:50%;background:linear-gradient(135deg,var(--blue),var(--accent));color:#fff;font-weight:800;display:grid;place-items:center;font-size:.85rem}
.steps li .t{font-size:.95rem}
.steps li .t b{color:var(--navy)}
.pitch{background:linear-gradient(135deg,var(--navy),var(--navy-2));color:#fff;border-radius:16px;padding:22px 24px}
.pitch .lbl{font-size:.75rem;text-transform:uppercase;letter-spacing:.12em;color:var(--accent);font-weight:700;margin-bottom:8px;display:block}
.pitch p{font-size:1.05rem;font-weight:600;line-height:1.5}
.backoffice{background:var(--bg-soft);border-radius:16px;padding:24px;border:1px solid var(--line)}
.backoffice h4{font-size:.85rem;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);margin-bottom:16px;display:flex;align-items:center;gap:8px}
.bo-row{display:flex;justify-content:space-between;align-items:center;padding:12px 14px;background:#fff;border:1px solid var(--line);border-radius:10px;margin-bottom:10px;font-size:.9rem}
.bo-row .pill{font-size:.72rem;font-weight:700;padding:3px 10px;border-radius:100px}
.pill-green{background:#e3f8ef;color:#10916b}
.pill-blue{background:#e6f0ff;color:var(--blue)}
.pill-amber{background:#fdf0db;color:#b9821f}
.bo-chart{display:flex;align-items:flex-end;gap:7px;height:90px;margin-top:6px}
.bo-chart i{flex:1;background:linear-gradient(180deg,var(--blue-light),var(--blue));border-radius:5px 5px 0 0;opacity:.85}

/* PROCESS */
.process-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:24px;counter-reset:step}
.pstep{position:relative;padding:28px 24px;background:#fff;border:1px solid var(--line);border-radius:var(--radius)}
.pstep .num{font-family:'Plus Jakarta Sans';font-size:2.6rem;font-weight:800;color:var(--bg-soft-2);line-height:1;margin-bottom:8px}
.pstep h3{font-size:1.12rem;margin-bottom:8px}
.pstep p{color:var(--muted);font-size:.92rem}

/* STATS band */
.band{background:linear-gradient(135deg,var(--navy),var(--navy-2));color:#fff}
.band .container{display:grid;grid-template-columns:repeat(4,1fr);gap:30px;text-align:center}
.band b{display:block;font-family:'Plus Jakarta Sans';font-size:2.6rem;font-weight:800;background:linear-gradient(120deg,#fff,var(--accent));-webkit-background-clip:text;background-clip:text;color:transparent}
.band span{color:#aebdd4;font-size:.95rem}

/* CTA band (light) */
.cta-band{background:var(--bg-soft);text-align:center}
.cta-band h2{font-size:clamp(1.8rem,4vw,2.5rem);font-weight:800;margin-bottom:14px}
.cta-band p{color:var(--muted);font-size:1.08rem;max-width:620px;margin:0 auto 30px}
.cta-band .hero-cta{justify-content:center}

/* CONTACT */
.contact-grid{display:grid;grid-template-columns:.9fr 1.1fr;gap:48px;align-items:start}
.contact-info h2{font-size:2.2rem;margin-bottom:16px}
.contact-info p{color:var(--muted);margin-bottom:28px}
.ci-item{display:flex;gap:14px;align-items:flex-start;margin-bottom:20px}
.ci-item .ico{width:46px;height:46px;flex:none;border-radius:12px;background:var(--bg-soft-2);display:grid;place-items:center;font-size:1.2rem}
.ci-item b{display:block;color:var(--navy);font-size:.98rem}
.ci-item span{color:var(--muted);font-size:.92rem}
form{background:#fff;border:1px solid var(--line);border-radius:24px;padding:34px;box-shadow:var(--shadow)}
.frow{display:grid;grid-template-columns:1fr 1fr;gap:16px}
.field{margin-bottom:16px}
.field label{display:block;font-size:.85rem;font-weight:600;color:var(--navy);margin-bottom:7px}
.field input,.field select,.field textarea{
  width:100%;padding:13px 15px;border:1px solid var(--line);border-radius:11px;font-family:inherit;font-size:.95rem;background:var(--bg-soft);transition:.2s;
}
.field input:focus,.field select:focus,.field textarea:focus{outline:0;border-color:var(--blue);background:#fff;box-shadow:0 0 0 4px rgba(31,111,235,.1)}
.field textarea{resize:vertical;min-height:110px}
.form-note{font-size:.82rem;color:var(--muted);margin-top:14px;text-align:center}

/* LEGAL / PROSE pages */
.prose{max-width:820px;margin:0 auto}
.prose h2{font-size:1.5rem;margin:34px 0 12px}
.prose h2:first-child{margin-top:0}
.prose p{color:var(--text);margin-bottom:14px}
.prose ul{margin:0 0 16px;padding-inline-start:22px;color:var(--text);display:flex;flex-direction:column;gap:8px}
.prose li{line-height:1.6}
.prose .updated{color:var(--muted);font-size:.9rem;margin-bottom:30px}
.prose a{color:var(--blue);font-weight:600}

/* FOOTER */
footer{background:var(--navy);color:#c4d0e2;padding:64px 0 28px}
.foot-grid{display:grid;grid-template-columns:1.4fr 1fr 1fr 1fr;gap:36px;margin-bottom:40px}
footer .logo{color:#fff;margin-bottom:16px}
footer .logo b{color:var(--accent)}
footer p.about{font-size:.93rem;max-width:300px}
footer h5{color:#fff;font-size:.95rem;margin-bottom:16px;font-family:'Plus Jakarta Sans'}
footer ul{list-style:none;display:flex;flex-direction:column;gap:10px}
footer ul a{font-size:.92rem;color:#a9b8d0;transition:.2s}
footer ul a:hover{color:#fff}
.foot-legal{border-top:1px solid rgba(255,255,255,.12);padding-top:22px;margin-bottom:18px;font-size:.8rem;line-height:1.6;color:#a9b8d0;max-width:880px}
.foot-bottom{border-top:1px solid rgba(255,255,255,.12);padding-top:24px;display:flex;justify-content:space-between;flex-wrap:wrap;gap:12px;font-size:.85rem;color:#a9b8d0}

/* ABOUT */
section.about{background:var(--bg-soft)}
.about-lead{max-width:840px;margin:0 auto 50px;text-align:center;display:flex;flex-direction:column;gap:14px}
.about-lead p{color:var(--muted);font-size:1.06rem}
.about-grid{display:grid;grid-template-columns:1fr 1fr;gap:26px}
.about-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:34px;box-shadow:var(--shadow)}
.about-card h3{font-size:1.4rem;margin-bottom:14px;display:flex;align-items:center;gap:10px}
.about-card p{color:var(--muted);margin-bottom:18px}
.about-list{list-style:none;display:flex;flex-direction:column;gap:11px}
.about-list li{display:flex;gap:11px;align-items:flex-start;font-size:.97rem;color:var(--text)}
.about-list li::before{content:"✓";color:var(--accent);font-weight:800;flex:none}
.about-chips{display:flex;flex-wrap:wrap;gap:9px;margin-top:4px}
.about-chips span{background:var(--bg-soft-2);color:var(--navy);font-weight:600;font-size:.86rem;padding:7px 14px;border-radius:100px}
@media(max-width:780px){.about-grid{grid-template-columns:1fr}}

/* reveal */
.reveal{opacity:0;transform:translateY(28px);transition:.7s cubic-bezier(.2,.7,.2,1)}
.reveal.show{opacity:1;transform:none}

/* Floating WhatsApp */
.wa-float{
  position:fixed;right:22px;bottom:22px;z-index:200;
  width:58px;height:58px;border-radius:50%;background:#25d366;color:#fff;
  display:grid;place-items:center;box-shadow:0 10px 28px rgba(37,211,102,.45);
  transition:.25s;
}
body[dir="rtl"] .wa-float{right:auto;left:22px}
.wa-float:hover{transform:scale(1.08);box-shadow:0 14px 34px rgba(37,211,102,.55)}
.wa-float svg{width:30px;height:30px;fill:#fff}
@media(max-width:600px){.wa-float{width:52px;height:52px;right:16px;bottom:16px}}

@media(max-width:960px){
  .hero-grid,.panel-grid,.contact-grid{grid-template-columns:1fr}
  .cards,.process-grid{grid-template-columns:1fr 1fr}
  .band .container{grid-template-columns:1fr 1fr}
  .chat-mock{margin-top:30px}
  .menu-toggle{display:flex}
  .nav-right .btn-primary{display:none}
  .nav-links{
    display:none;position:absolute;top:74px;left:0;right:0;
    flex-direction:column;align-items:stretch;gap:0;
    background:#fff;border-bottom:1px solid var(--line);
    box-shadow:0 14px 30px rgba(10,31,68,.12);padding:8px 0;
  }
  .nav-links.open{display:flex}
  .nav-links a{padding:14px 24px;font-size:1rem;border-bottom:1px solid var(--bg-soft)}
  .nav-links a:last-child{border-bottom:0}
  .menu-toggle[aria-expanded="true"] span:nth-child(1){transform:translateY(7.5px) rotate(45deg)}
  .menu-toggle[aria-expanded="true"] span:nth-child(2){opacity:0}
  .menu-toggle[aria-expanded="true"] span:nth-child(3){transform:translateY(-7.5px) rotate(-45deg)}
}
@media(max-width:600px){
  section{padding:64px 0}
  .cards,.process-grid,.band .container,.foot-grid,.frow{grid-template-columns:1fr}
  .panel-grid{padding:26px}
  .hero{padding:130px 0 70px}
}

/* ===== SIMULATION PAGE ===== */
.sim-hint{
  margin-top:18px;display:inline-flex;align-items:center;gap:8px;
  font-size:.9rem;font-weight:600;color:var(--blue);
  background:var(--bg-soft-2);padding:9px 18px;border-radius:100px;
}
.sim-section{padding:80px 0}
.sim-section.sim-alt{background:var(--bg-soft)}
.sim-grid{display:grid;grid-template-columns:1fr 1fr;gap:56px;align-items:center}
.sim-desc .sim-num{
  font-family:'Plus Jakarta Sans';font-size:3.4rem;font-weight:800;
  color:var(--bg-soft-2);line-height:1;display:block;margin-bottom:6px;
}
body[dir="rtl"] .sim-desc .sim-num{font-family:'Plus Jakarta Sans'}
.sim-desc h2{font-size:clamp(1.7rem,3.4vw,2.3rem);font-weight:800;margin:6px 0 16px}
.sim-desc>p{color:var(--muted);font-size:1.03rem;margin-bottom:20px}
.sim-points{list-style:none;display:flex;flex-direction:column;gap:11px;margin-bottom:22px}
.sim-points li{display:flex;gap:11px;align-items:flex-start;font-size:.96rem;color:var(--text)}
.sim-points li::before{content:"✓";color:var(--accent);font-weight:800;flex:none}
.sim-try{font-weight:700;color:var(--navy);font-size:.96rem}

/* ===== WhatsApp-accurate chat simulator ===== */
.sim-chat{max-width:420px;border-radius:14px;border:0;box-shadow:var(--shadow-lg)}

/* WhatsApp header */
.sim-chat .chat-top{
  background:#075e54;color:#fff;padding:10px 12px;display:flex;align-items:center;gap:8px;
}
.wa-back{font-size:1.3rem;line-height:1;opacity:.95;flex:none}
body[dir="rtl"] .wa-back{transform:scaleX(-1)}
.sim-chat .chat-top .av{width:38px;height:38px;font-size:1.1rem;flex:none}
.sim-chat .chat-top .who{flex:1;min-width:0}
.sim-chat .chat-top strong{font-size:.97rem;display:block;line-height:1.2;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.sim-chat .chat-top small{display:block;opacity:.8;font-size:.74rem}
.wa-acts{display:flex;gap:16px;align-items:center;flex:none;opacity:.95}
.wa-acts svg{width:20px;height:20px;fill:#fff}

/* WhatsApp doodle background */
.sim-chat .chat-body{
  background-color:#e5ddd5;
  background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='80' height='80' viewBox='0 0 80 80'%3E%3Cg fill='%23000000' fill-opacity='0.035'%3E%3Cpath d='M14 16c2-3 6-3 8 0M58 10c-2 3 0 7 4 7M30 64c3 1 7-1 7-5M64 52c-3-1-6 1-6 4M20 40c0 3 3 5 6 4M48 30c2-2 2-6-1-7M40 12v8M12 50h8M66 34c-2 0-4 2-4 4M52 64c1-3-1-6-4-6'/%3E%3Ccircle cx='40' cy='44' r='2.5'/%3E%3Ccircle cx='22' cy='26' r='2'/%3E%3Ccircle cx='62' cy='20' r='2'/%3E%3Ccircle cx='16' cy='68' r='2'/%3E%3C/g%3E%3C/svg%3E");
  padding:16px 14px 10px;display:flex;flex-direction:column;gap:4px;
  min-height:340px;max-height:430px;overflow-y:auto;scroll-behavior:smooth;
}

/* date chip + encryption notice */
.wa-meta{align-self:center;background:#d6e7d1;color:#54656f;font-size:.72rem;font-weight:600;
  padding:5px 12px;border-radius:8px;margin:2px 0 8px;box-shadow:0 1px 1px rgba(0,0,0,.06)}
.wa-enc{align-self:center;background:#fdf4c8;color:#54656f;font-size:.68rem;text-align:center;
  padding:6px 12px;border-radius:8px;margin-bottom:8px;max-width:90%;line-height:1.4}

/* bubbles with tails + time + ticks */
.sim-chat .bubble{
  max-width:82%;padding:6px 9px 8px;border-radius:8px;font-size:.9rem;line-height:1.4;
  box-shadow:0 1px .5px rgba(0,0,0,.13);position:relative;margin-bottom:3px;
}
.sim-chat .bubble.in{background:#fff;align-self:flex-start;border-top-left-radius:0}
.sim-chat .bubble.out{background:#d9fdd3;align-self:flex-end;border-top-right-radius:0}
body[dir="rtl"] .sim-chat .bubble.in{align-self:flex-end;border-top-left-radius:8px;border-top-right-radius:0}
body[dir="rtl"] .sim-chat .bubble.out{align-self:flex-start;border-top-right-radius:8px;border-top-left-radius:0}
/* tail */
.sim-chat .bubble.in::before,.sim-chat .bubble.out::before{
  content:"";position:absolute;top:0;width:9px;height:13px;background:inherit;
}
.sim-chat .bubble.in::before{left:-7px;clip-path:polygon(100% 0,0 0,100% 100%)}
.sim-chat .bubble.out::before{right:-7px;clip-path:polygon(0 0,100% 0,0 100%)}
body[dir="rtl"] .sim-chat .bubble.in::before{left:auto;right:-7px;clip-path:polygon(0 0,100% 0,0 100%)}
body[dir="rtl"] .sim-chat .bubble.out::before{right:auto;left:-7px;clip-path:polygon(100% 0,0 0,100% 100%)}

/* time + read ticks inside bubble */
.sim-chat .bubble{padding-bottom:4px}
.wa-time{
  float:right;margin:2px 0 0 10px;font-size:.62rem;color:#667781;
  display:inline-flex;align-items:center;gap:3px;line-height:1;position:relative;top:4px;
  white-space:nowrap;
}
body[dir="rtl"] .wa-time{float:left;margin:2px 10px 0 0}
.wa-time .ticks{width:15px;height:11px;flex:none;display:block}
.wa-time .ticks path{fill:#53bdeb}

.sim-bubble{animation:simpop .28s forwards;opacity:0;transform:translateY(6px) scale(.96);transform-origin:bottom}
@keyframes simpop{to{opacity:1;transform:none}}
.sim-idle{color:#54656f;font-size:.86rem}

/* typing indicator (WhatsApp style) */
.sim-typing{display:inline-flex;gap:4px;align-items:center;padding:11px 13px;width:auto;background:#fff}
.sim-typing::before{display:none}
.sim-typing span{
  width:7px;height:7px;border-radius:50%;background:#9aa7b4;display:inline-block;
  animation:simtype 1.2s infinite ease-in-out;
}
.sim-typing span:nth-child(2){animation-delay:.2s}
.sim-typing span:nth-child(3){animation-delay:.4s}
@keyframes simtype{0%,60%,100%{transform:translateY(0);opacity:.4}30%{transform:translateY(-4px);opacity:1}}

/* WhatsApp input bar (decorative) */
.wa-input{display:flex;align-items:center;gap:8px;padding:8px 10px;background:#f0f2f5}
.wa-input .wa-field{
  flex:1;background:#fff;border-radius:100px;padding:9px 14px;color:#8696a0;font-size:.85rem;
  display:flex;align-items:center;gap:8px;box-shadow:0 1px .5px rgba(0,0,0,.05);
}
.wa-input .wa-ico{font-size:1.15rem;color:#54656f;opacity:.7;flex:none}
.wa-input .wa-mic{
  width:38px;height:38px;border-radius:50%;background:#00a884;color:#fff;flex:none;
  display:grid;place-items:center;font-size:1.05rem;
}

/* delivery tracker inside a bubble */
.sim-track{display:flex;justify-content:space-between;gap:6px;margin-top:12px}
.sim-track-step{display:flex;flex-direction:column;align-items:center;gap:6px;flex:1;text-align:center;position:relative}
.sim-track-step:not(:last-child)::after{
  content:"";position:absolute;top:13px;inset-inline-start:60%;width:80%;height:2px;background:var(--line);z-index:0;
}
.sim-track-step.done:not(:last-child)::after{background:var(--accent)}
.sim-track-step .dot{
  width:26px;height:26px;border-radius:50%;display:grid;place-items:center;
  font-size:.78rem;font-weight:800;background:#fff;border:2px solid var(--line);color:var(--muted);z-index:1;
}
.sim-track-step.done .dot{background:var(--accent);border-color:var(--accent);color:#fff}
.sim-track-step.active .dot{background:var(--blue);border-color:var(--blue);color:#fff;animation:simpulse 1.4s infinite}
.sim-track-step small{font-size:.68rem;color:var(--muted);line-height:1.25}
.sim-track-step.active small,.sim-track-step.done small{color:var(--navy);font-weight:600}
@keyframes simpulse{0%,100%{box-shadow:0 0 0 0 rgba(31,111,235,.4)}50%{box-shadow:0 0 0 6px rgba(31,111,235,0)}}

/* scenario buttons row (WhatsApp quick-reply style) */
.chat-actions{
  background:#e9edef;padding:10px 12px 6px;display:flex;flex-wrap:wrap;gap:7px;justify-content:center;
  border-top:1px solid rgba(0,0,0,.06);
}
.qr-btn{
  border:1px solid #c5e3cf;background:#fff;color:#027eb5;
  border-radius:100px;padding:8px 15px;font-family:inherit;font-size:.83rem;font-weight:600;
  cursor:pointer;transition:.2s;box-shadow:0 1px 1px rgba(0,0,0,.05);
}
.qr-btn:hover:not(:disabled){background:#ddf3e4;border-color:#00a884;color:#027a4d}
.qr-btn:disabled{opacity:.45;cursor:not-allowed}
.qr-btn.is-loading{opacity:.4}

@media(max-width:960px){
  .sim-grid{grid-template-columns:1fr;gap:34px}
  .sim-grid-rev .sim-phone{order:2}
  .sim-grid-rev .sim-desc{order:1}
  .sim-chat{margin:0 auto}
}